Privacy Policy

1. Introduction

Welcome to Charlotte Lycett Green Coaching (the “Program”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including via our website, email, and other communication platforms.

We are committed to protecting and respecting your privacy. If you have any questions about this Privacy Policy, please contact us at [email protected].

2. Information We Collect

We may collect the following types of personal information:

Personal identification information: Name, email address, phone number, etc. Health-related information: Fitness goals, medical conditions, physical limitations, or other health-related details (with your explicit consent). Payment information: Billing address and payment details when you purchase coaching sessions or programs. Usage Data: Information about how you interact with our website or services (e.g., IP addresses, browsing activity).

3. How We Use Your Information

We use your information for the following purposes:

To provide coaching services and create personalized fitness plans. To communicate with you, including sending updates, reminders, and newsletters. To process payments and handle customer service inquiries. To improve our website and services based on your feedback and usage. To comply with legal obligations or protect our legal rights.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data. Correct any inaccuracies in your personal data. Request the deletion of your personal data. Object to or restrict the processing of your personal data. Withdraw your consent at any time, where consent is the basis for processing.

To exercise any of these rights, please contact us at [email protected].

6. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Sharing Your Information

We may share your personal information with third parties in the following situations:

With service providers (e.g., payment processors, email providers) to facilitate our services. If required by law, to comply with legal obligations, or to protect our rights.

We will never sell your personal data to third parties.

8. Cookies

We may use cookies and similar technologies to collect information about how you use our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top.